Michelle Ames

Your Office Manager and Client Service Coordinator

TWC - Total Wealth Concepts

Your Gateway to Exceptional Service

Meet Michelle Ames, your first point of contact. As our office manager and client service coordinator, she brings a wealth of experience and a warm smile to the forefront of your every interaction with us.

A Journey Rooted in Excellence

Michelle embarked on her financial services journey in 2006, at one of Canada's leading banks, CIBC. Over the years, she climbed the ranks, achieving the position of Assistant Branch Manager. In 2017, she brought her expertise and dedication to our team, where she continues to make a significant impact.

Your Friendly Face at the Office

When you walk through our office doors, Michelle is the first person you'll meet. Her friendly demeanor and welcoming presence set the tone for your visit, ensuring that you feel comfortable and valued from the moment you arrive.

Your Trusty Voice on the Phone

But Michelle's role extends far beyond the office. When you call us, her voice is the one that greets you. Her dedication to addressing your needs and providing exceptional service shines through, even over the phone.

Here for Your Day-to-Day Needs

Michelle is your go-to resource for all your day-to-day requirements. Whether it's scheduling appointments, answering questions, or helping with paperwork, she is here to ensure that your experience with us is as smooth and efficient as possible.

Experience Exceptional Service

With Michelle's expertise and unwavering commitment to making your interactions with us a breeze, you can trust that you're in capable hands. Your comfort and satisfaction are her top priorities.

Get in touch with Michelle today and experience the exceptional service that sets us apart. She's here to make your financial journey with us as seamless and enjoyable as possible.